Office Hours are a great way to stay up to date on a specific topic within the Salesforce ecosystem. But what are these “Office Hours,” and why should you care? Let us have a look!
Is there an “Office Hours” missing? Let me know in the comments!
What are Office Hours?
In short, these are (usually) monthly recurring meetings where Salesforce presents exciting new developments in a particular area offering a Q&A at the end.
The Product team usually presents these office hours, which means you can go technical! And if they don’t have an answer immediately, they will try to figure it out (if it is within their power)
Most of the Office Hour links are located in the Partner Community. I am not sharing the links directly on this page for security reasons.
When clicking on the below links, you will be directed (usually) to a Partner Community Group, where the link to the Office Hours is on the left side.
This also has the added advantage that I do not have to keep the links up to date.
B2C Office Hours
The main Office Hours for Salesforce B2C Commerce Cloud. Here the possible roadmap is discussed and an open discussion is held about multiple topics:
- New features
If at any point you want to voice your opinion and help Salesforce with choosing a direction, this is the Office Hours to join as a partner.
Order Management: Consulting Partner Office Hours & Roadmap QA
Order Management has made its way into the Salesforce B2C Commerce Cloud world over the past two years. I have seen more traction to this offering in the past few months, so I wouldn’t be surprised to see more “multi-cloud” projects popping up, including the OMS.
If you are working with the OMS or are interested in its capabilities, this is the Office Hours to subscribe to.
B2C Solution Architect Success Office Hours
B2C Solution Architecture is aimed at Architects who want to learn and grow within the Best Practices used to connect different products.
This webinar series is for everyone:
- Certified B2C Solution Architects
- Aspiring B2C Solution Architects
- Simply wanting to learn how to connect the clouds successfully
More and more B2C Commerce Cloud projects are coming in contact with the other products of Salesforce. Be it by native integration or because of necessity.
Gathering information and learning best practices will help you grow in this domain and prepare you for your first multi-cloud implementation (or improving your existing ones).
Commerce Marketplace (B2B/B2B2C) Office Hours
With the addition of the Commerce Marketplace, we have quite a few products related to B2C Commerce Cloud built on the force.com platform. For now, it appears that the Commerce Marketplace is part of the B2B/2C wing for office hours, so for any questions or news be sure to sign up for it!